If customers keep asking the same questions, a chatbot built from your own content answers them in seconds. Here's how it works for common kinds of small business.
Local shops & showrooms
Who: Retail stores, boutiques, electronics and furniture showrooms.
Common questions: Opening hours, stock availability, prices, location and parking, exchange policy.
Add your catalogue PDF, price list and store-info page. The chatbot answers timing and availability questions so staff aren't on the phone all day.
Coaching & tuition centres
Who: Test-prep institutes, language classes, music and skill schools.
Common questions: Batch timings, fees, syllabus, demo classes, admission process, faculty.
Add your course brochure, fee structure and FAQ page. Prospective students get instant answers at any hour, and you capture leads who want a callback.
Clinics & diagnostic labs
Who: Doctors' clinics, dental practices, pathology and imaging labs.
Common questions: Consultation hours, test prices, home-collection, report timelines, insurance.
Add your services list, price sheet and preparation instructions. The chatbot handles routine questions so the front desk can focus on patients.
Real estate & property dealers
Who: Brokers, builders and property-management firms.
Common questions: Available listings, pricing, location details, documentation, site-visit booking.
Add listing sheets, project brochures and a buying-process guide. Visitors get details immediately and leave contact info for a site visit.
Small service businesses
Who: Salons, repair services, event planners, agencies, consultants.
Common questions: Services offered, pricing, availability, service area, how to book.
Add your services page, rate card and booking policy. The chatbot quotes prices and coverage, and takes a message when someone wants to book.
Online stores
Who: Shopify, WooCommerce and other e-commerce sites.
Common questions: Shipping times and charges, returns, sizing, product details, order tracking help.
Add your shipping and returns policies and product FAQs. The chatbot deflects repetitive support tickets and answers pre-sale questions that drive conversions.